This site is provided by:
Neuköllner Oper e.V.
Karl-Marx-Straße 131 – 133
12043 Berlin
The content of this website may not be copied, distributed, or modified for commercial purposes without the consent of the author.
Contact
Phone: 030/688907 0
Fax: 030/688907 89
Email: info@neukoellneroper.de
Editorial team
Andreas Altenhof
Clara Fandel
Neuköllner Oper e.V. is a recognized non-profit association, registered at the Charlottenburg District Court (No. 5621 NZ). Chairman of the Board: Jürgen Maier
Concept, design, technical implementation
www.smithberlin.com
Liability for content
The content of our website has been compiled with the utmost care. However, we cannot guarantee that the content is accurate, complete, or up to date. As a service provider, we are responsible for our own content on this website in accordance with § 7 para. 1 TMG (German Telemedia Act) and general laws. However, according to §§ 8 to 10 TMG, we are not obliged as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information in accordance with general laws remain unaffected by this. However, liability in this regard is only possible from the time of knowledge of a specific legal violation. If we become aware of such legal violations, we will remove this content immediately.
Copyright
The content and works on these pages created by the site operators are subject to German copyright law. Contributions by third parties are identified as such. The reproduction, editing, distribution, and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. The operators of the site endeavor to always observe the copyrights of others or to use their own or license-free works.
Liability for links
Our website contains links to external websites of third parties over whose content we have no influence. Therefore, we cannot accept any liability for this external content. The respective provider or operator of the linked pages is always responsible for their content. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any violations of the law, we will remove such links immediately.
Data Protection
1. General The Neuköllner Oper e.V. (hereinafter also referred to as “Neuköllner Oper”) takes the protection of your personal data seriously and strictly adheres to the provisions of the Data Protection Acts of the Federal Republic of Germany (BDSG), the Telemedia Act (TMG), and the European General Data Protection Regulation (EU GDPR). Where reference is made in this Privacy Policy to the GDPR, it is clarified that it only applies from May 25, 2018. Prior to this, the legal basis was the BDSG. This Privacy Policy applies only to our websites. If you are redirected to other websites via links on our pages, please inform yourself there about how your data is handled. Use of our website is generally possible without providing personal data. Where personal data (such as name, address, or email addresses) is collected on our pages, this is always done on a voluntary basis, wherever possible. This data will not be passed on to third parties without your express consent. We point out that data transmission over the Internet (e.g., when communicating via email) may be subject to security gaps. Complete protection of data from access by third parties is not possible. The use of contact data published in the context of the imprint obligation by third parties to send unsolicited advertising and information materials is hereby expressly prohibited. The operators of the website expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example, through spam emails.
Responsible body
The responsible body for processing your personal data is Neuköllner Oper e.V. | Karl-Marx-Str. 131 | 12043 Berlin | Email: info@Neukoellneroper.de | Fax (030) 688907 89. You can reach our data protection officer at the above-mentioned postal address, adding the word “To the data protection officer,” or at the email address altenhof@neukoellneroper.de. Purpose of processing personal data 3.1 Data processing for the provision of contractual services We process your data to process the contractual relationships between you and us, as well as to send you invitations and information about club matters and our projects. Our website www.neukoellneroper.de allows for registrations and newsletter subscriptions, which are regulated separately. The forms are tailored to the needs of our website users. For all forms, we only collect the personal data that is absolutely necessary to process the contractual relationship or to respond to your information request. This information is marked with an asterisk.
II
The collection of data that is not absolutely necessary but in which we are interested is only optional. In this case, you decide voluntarily whether and which data you want to provide to us. The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or to take pre-contractual measures. 3.2 Data processing for communication with you In addition to contractual data, we process your communication data (address, telephone number, email address) in order to be able to contact you. Personal data that you provide to us by email will only be processed for correspondence with you or only for the purpose for which you provided the data. The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or to take pre-contractual measures. 3.3 Newsletter With your consent, you can subscribe to our newsletter by email to info@neukoellneroper.de, which will inform you about our activities. If you would like to receive this newsletter, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you consent to receive the newsletter. Your email address is the only mandatory information required to send the newsletter. You can revoke your consent to receive the newsletter and unsubscribe from the newsletter at any time. You can submit your revocation by sending a message to the contact details listed under section 1 (e.g., email, fax, or letter). Data processing is based on your consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation. 3.4 Data processing to fulfill legal obligations We also process your data to fulfill legal obligations (e.g., regulatory requirements, retention and proof obligations under commercial and tax law). The basis for data processing is Art. 6 (1) (c) GDPR, which permits processing to fulfill a legal obligation.
Categories of recipients of personal data Your personal data will only be shared or otherwise transmitted to third parties if this is necessary for the purpose of contract execution or billing (e.g., sharing your name and address with funding providers) or if you have previously consented or if there is a legal basis for the transfer.
III
If necessary for the purpose of contract execution, data will be shared with partner companies that have been commissioned to support the contract execution. Our partners undertake to comply with and observe data protection regulations. Our partners are not permitted to use the data for any purpose other than contract execution. For collaborations in which we merely act as an intermediary, your personal data will only be shared with the cooperation partner to the extent necessary for the purpose of concluding and executing the contract. Both the cooperation partner and we are obligated to comply with data protection regulations within the framework of the collaboration. This obligation continues even after the termination of the respective contract. Duration of Data Storage We generally delete your data as soon as it is no longer required for the above-mentioned purposes, unless temporary storage is still necessary. We store your data due to statutory documentation and retention obligations, which arise, among other things, from the German Commercial Code and the German Tax Code. The retention periods thereafter are up to ten full years. We also retain your data for the period during which claims can be asserted against our company (statutory limitation period of three or up to thirty years). Rights of Data Subjects / Information Within the scope of applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipient, and the purpose of data processing, as well as the right to correct, block, or delete this data. You can contact us at any time using the contact details provided in Section 1 for this purpose and for other questions regarding personal data. You may also have the right to restrict the processing of your data and the right to receive the data you have provided in a structured, common, and machine-readable format. If you have given us your consent to process personal data for specific purposes, you can revoke your consent at any time with effect for the future. If we process your data to protect legitimate interests, you can object to this processing for reasons arising from your particular situation. You also have the option of contacting a data protection supervisory authority. The responsible authority for us is: Berlin Commissioner for Data Protection and Freedom of Information | Friedrichstr. 219 | 10969 Berlin
Facebook/YouTube Notice
Our pages contain plug-ins from the social networks Facebook (1601 South California Avenue, Palo Alto, CA 94304, USA) and YouTube (YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA). You can recognize the plug-ins by the Facebook logo or the “Like” button or the YouTube logo on our page. An overview of Facebook plug-ins can be found here: www.developers.facebook.com/docs/plugins When you visit our pages, the plug-in establishes a direct connection between your browser and the Facebook or YouTube server. Facebook and YouTube thus receive the information that you have visited our page using your IP address. If you click the “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the transmitted data or how it is used. Further information can be found in the Facebook privacy policy at: www.de-de.facebook.com/policy.php or YouTube (https://policies.google.com/privacy?hl=de&gl=de). If you do not want Facebook to be able to associate your visit to our pages with your user account, please log out of your Facebook account. Google Analytics Notice This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the data on Google’s behalf. Google will never associate your IP address with any other data held by Google. You may prevent cookies from being installed by setting your browser software accordingly; however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can withdraw your consent to the collection and storage of data at any time with future effect. In view of the discussion surrounding the use of analysis tools with full IP addresses, we would like to point out that this website uses Google Analytics with the extension “_anonymizeIp()” and therefore IP addresses are only processed in abbreviated form in order to exclude any direct personal reference.
Google reCAPTCHA
On this website, we also use the reCAPTCHA function provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This function is primarily used to distinguish whether an input has been made by a natural person or has been misused by machine or automated processing. This service includes sending the IP address and, if applicable, other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in determining individual responsibility on the Internet and preventing misuse and spam. Using Google reCAPTCHA may also result in the transmission of personal data to Google LLC servers in the USA. Further information about Google reCAPTCHA and Google’s privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/
General Terms and Conditions
The purchase of a ticket creates a contractual relationship regarding the event exclusively between the purchaser or ticket holder and the Neuköllner Oper. There is generally no right to return tickets or gift vouchers. Leisure services with a fixed delivery date, in particular the sale of tickets for events, do not constitute a distance selling transaction according to Section 312b Paragraph 3 Item 6 of the German Civil Code (BGB), and therefore no right of withdrawal or return applies. Each order is binding upon conclusion of the contract and obliges the purchaser to pay. However, tickets will be accepted for return if the event is canceled at the discretion of the organizer. Returns and refunds of the purchase price are generally only possible up to two weeks after the event date and at the box office where the tickets were purchased. If tickets are purchased online, the purchased tickets must be returned by mail to the following address: Neuköllner Oper, Ticketing, Karl Marx-Str. 131, 12043 Berlin The total price of the order includes VAT and is due for payment, including all fees, immediately after conclusion of the contract. Discounts are granted upon presentation of the appropriate identification at the Neuköllner Oper box office. For bookings made through the call center or online, proof of eligibility for a discount must be presented upon entry. If proof cannot be provided, the difference to the full ticket price must be paid. If the ticket holder loses tickets or loses them within their area of responsibility, the Neuköllner Oper is not obligated to provide replacements. Delivered tickets or gift vouchers remain the property of the Neuköllner Oper until full payment is received and can be reclaimed by the Neuköllner Oper in the event of non-payment. The ticket purchaser is responsible for checking the tickets delivered to them immediately upon receipt for their correctness and compliance with the order (in particular, the correct event, date, number of tickets, seat category, and ticket price). Due to the time constraints of the event business, such and other obvious deviations or defects must be reported to the Neuköllner Oper in writing (letter, fax, or email) within five calendar days of receipt of the tickets, or in the case of shorter-notice orders, up to three calendar days before the event, to give the Neuköllner Oper the opportunity to rectify the problem. The Neuköllner Oper reserves the right to reject late objections. Objections regarding non-receipt of tickets must be communicated to the Neuköllner Oper in writing (letter, fax, or email) no later than ten calendar days after the order, or in the case of shorter-notice orders, up to three calendar days before the event, to give the Neuköllner Oper the opportunity to rectify the problem, e.g., by adjusting admission regulations. The Neuköllner Oper may reject late objections. Any uncertainty regarding proof resulting from late notifications regarding discrepancies in the delivered tickets or their non-delivery shall always be borne by the ticket purchaser. The Neuköllner Oper is liable without limitation for culpable damage to life, limb, and health caused by the contract for attending an event, as well as in cases of liability under the Product Liability Act. The following applies to damage to other goods within the aforementioned scope of activity of the Neuköllner Oper and the respective event organizer: The Neuköllner Oper is liable without limitation in the event of intent or, likewise, without limitation in the event of gross negligence, if essential contractual obligations are breached. In the event of gross negligence, liability is limited to the direct average damage typical for the contract if only minor contractual obligations have been breached. Liability is limited to the same extent in the event of slightly negligent breach of essential contractual obligations. Neuköllner is not liable for slightly negligent breach of minor contractual obligations. To the extent that the Neuköllner Oper’s liability is excluded or limited, this also applies to the liability of its vicarious agents and assistants. The Neuköllner Oper is not liable for disruptions caused by circumstances beyond its control. This applies in particular to disruptions resulting from the failure or disruption of the telephone communication network or the power supply. Furthermore, the Neuköllner Oper assumes no liability for the accuracy of the information provided on the internet or for the technical freedom from disruption of the internet service.
The resale of tickets purchased from the Neuköllner Oper at a price higher than the final price stated on the ticket is prohibited. Commercial resale is not permitted. A violation of these terms and conditions will result in the loss of admission to the respective event without compensation. The tickets will become invalid. If the Neuköllner Oper discovers fraud, deception, or an attempt at deception or fraud in connection with the purchase or redemption of vouchers, credit, or tickets, there is no right to redeem the vouchers, credit, or tickets in question. The personal data of ticket purchasers will be collected, processed, and used in an automated manner in compliance with data protection law to the extent necessary to execute the contract. The Neuköllner Oper is entitled to pass on the data to natural or legal persons who execute the contract for the event attendance and who have commissioned the Neuköllner Oper with ticket sales. The Neuköllner Oper reserves the right to make changes to the program and cast. Dangerous items such as gas containers, pyrotechnic devices, flares, weapons of any kind, and objects that can be used as projectiles (especially bottles and cans) are not permitted at any event. Tape recorders, film, photo, or video cameras are not permitted at the event. Recordings of any kind – including the use of mobile phones – are prohibited; any misuse will be prosecuted under criminal and house rules. The ticket purchaser or holder acknowledges that the event organizer may make video and audio recordings at any time and expressly consents to this by purchasing the ticket. They also consent to these recordings being made available via a broadcaster, the internet, or other modern means of communication. If a ticket purchaser or holder arrives after the event has begun, they lose the right to the seat indicated on the ticket until the next intermission. The ticket becomes invalid upon leaving the venue. In the event of a violation of the Neuköllner Oper’s Terms and Conditions, the respective event organizer or owner of the venue reserves the right to expel the ticket holder from the venue or to issue a general ban from the venue. In the event of any provision of these Terms and Conditions being invalid, the validity of the contract or the Terms and Conditions shall remain unaffected. German law shall apply exclusively. The place of performance for the provision of tickets and for payment is Berlin.
